As a general rule: You must sign your employment contract in the app before your shift begins.
However, if you are ever unable to sign the contract before the job starts due to technical reasons, the following applies:
The most important thing is: Please still go to your shift! Both the partner company and Zenjob are counting on you. You can simply complete the signature after your shift is over.
Please do not cancel the job!
Canceling a shift for this reason will result in at least a warning. Instead, go to your shift and report the technical issue to us.
Important note regarding missing signatures:
Please make sure to contact us if you experience technical issues with the signature. If you work without reporting a technical problem and do not sign your contract before the shift begins, it will have the following consequences:
- 1st incident: You will receive an official warning.
- Each additional incident: You will receive 2 Strikes.
You can also find help on this topic here:
I have a problem with digital signature. What can I do?
If you have any further questions on this topic, click Submit a Request.