If you are unable to reach your shift, please cancel it immediately in the app and state that you are canceling due to a strike as the reason.
Proof of strikes is usually available, such as in public transport apps, at info points, or on station departure boards. Please take screenshots or photos of this proof.
To ensure your account is not negatively affected, please submit this proof via the Submit a request button.
Important: Please include the shift date in the subject line or the body of your message.
This is an exceptional situation. Cancellations due to illness and the corresponding sick notes must still be submitted via the regular upload options.
If you have any further questions on this topic, click Submit a Request.