We and our partner companies rely on you to take a booked job. So if you are booked for a job and cancel it because you have other plans, this will have consequences and can lead to the deactivation of your Zenjob account.
See also: Overview of Misconduct and Consequences at Zenjob
You can cancel your shift via the Zenjob app. If you have been booked for a shift, you can select the corresponding job under My Jobs → Booked and cancel it by stating a reason.
If you can't cancel the job via the Zenjob app, you have to inform us about your shift cancellation by clicking on Submit a request or use the chat. To be able to find a solution, we need a screenshot or a screen capture (max. file size total: 7MB) of the issue as well as the version of the Zenjob app and the version of the operating system.
If you have any further questions on this topic, click Submit a Request.