If you want to terminate your contract with Zenjob or delete your data, you have two options:
1. Use the appropriate link for your request. The links only work on a device with the Zenjob app installed.
- General agreement termination form – for terminating your contract
- Leaving Zenjob form – for deleting your data
2. Request termination or deletion directly in your Zenjob app under:
- Profile → Settings → Terminate general agreement
- Profile → Settings → Request account deletion
Once you have requested data deletion, you must confirm this separately by email. We will then process your deletion request.
See also: How can I terminate my contract?
However, if you still have future shifts booked, you must complete them or cancel them in the app. Otherwise, the processing date for contract termination or data deletion will be delayed until the day after your last open shift.
The request for contract termination or data deletion does not replace a shift cancellation in the app.
Please note:
If you do not cancel your future shifts and fail to attend them, your Zenjob account will be permanently deactivated. Re-registration will not be possible.
See also:
For what can you get how many strikes?
I didn't cancel my shift. What are the consequences?
Please remember to download your payslips (Lohnabrechnungen) and income statements (Einkommensbescheinigungen) in the app under Profile → My employment overview → Wages before requesting data deletion.
If you have any further questions on this topic, click Submit a Request.